At RPC New Zealand, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, engage with our services, or interact with us online or offline. By using our website (https://rpc.co.nz) or providing us with your personal information, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address, and other contact details.

• Website Usage Data: IP address, browser type, device information, pages visited, and interaction data.

• Communication Records: Messages, feedback, and inquiries submitted via our contact forms, email, or other communication channels.

• Payment and Transaction Data: Where applicable, payment details, order history, and billing information. We do not store any credit card information in relation to this website.

2. How We Use Your Information

We use your personal information to:

• Provide and improve our products and services.

• Respond to your inquiries and customer service requests.

• Process orders and manage payments.

• Communicate about promotions, updates, and news (with your consent).

• Analyse website traffic and user behaviour to enhance user experience.

• Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Service providers who assist us in delivering our services (e.g., hosting, payment processing, marketing support).

• Legal authorities, if required by law or to protect our rights.

4. Data Security

We use a combination of physical, technical, and organisational measures to protect your personal information from unauthorised access, disclosure, or misuse.

5. International Transfers

Your personal information may be transferred and stored outside of New Zealand for reasons such as backups. We take all reasonable steps to ensure your data remains secure and handled in accordance with this policy.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request correction or deletion of your data.

• Opt-out of marketing communications.

• Complain to the Privacy Commissioner if you believe your rights have been breached.

This does not include any data we are obliged to keep for administrative, legal, or security purposes.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to personalise your experience and analyse site usage. You can manage your cookie preferences in your browser settings.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

RPC Land Surveyors

Email: auckland@rpc.co.nz

Address: Unit 4, 12 Laidlaw Way, 
East Tamaki, Auckland 2019

Phone: 09 273 7505

Effective Date: 1 May 2025